In high-traffic areas like public restrooms, touch-based feedback panels lead to potential hygiene risks. The Feedback Agent enables contactless, voice-based feedback, ensuring a cleaner and safer experience.
Actively encourage users to provide feedback, alleviating the workload on service staff. Improve operational efficiency and maintain customer engagement without the need for constant feedback requests.
The AI agent collects customer feedback in real-time, removing the need for staff involvement. It analyses responses to provide actionable insights that enhance customer service and engagement.
Substack